Reduce payment follow-up effort with integrated billing and wallet workflows.
Built for modern ISP teams
Enterprise billing and subscriber management for growing ISPs.
Muatim Billing helps ISPs collect payments, automate reconnections, manage hotspot and PPPoE subscribers, and track network-facing activity from one dependable platform. It is designed to reduce manual work, improve collections, and give your team a cleaner operating workflow.
24/7
operations support mindset
Real-time
traffic and payment visibility
Scalable
for growing subscriber bases
Collections
Ksh 482K
Processed this month
Network status
98.4%
Active clients online
HOTSPOT BILLING
PPPOE MANAGEMENT
STATIC IP WORKFLOWS
MPESA COLLECTIONS
SMS AUTOMATION
PAYMENT ANALYTICS
Why Muatim
A cleaner operating model for ISP owners, finance teams, and technical support teams.
Muatim Billing is designed to reduce manual work across collections, customer support, and service activation. The platform helps you standardize billing operations while giving managers and technicians a more dependable picture of what is happening in the network.
Whether you run a growing neighborhood ISP or a larger mixed-access deployment, the system helps you move from reactive billing and disconnected records to a more structured, enterprise-style workflow.
Reconnect customers automatically after valid payment events and due-date actions.
Track traffic, usage, and transactions from a single management layer.
Enterprise-ready workflows
Purpose-built for the way internet providers actually operate.
The platform is easy for potential clients to understand because every workflow maps to a clear business outcome: collect revenue faster, reduce manual follow-up, and keep customer service tightly connected to billing status.
Automate billing and customer payment journeys
Connect Mpesa, reduce missed collections, send reminders, and keep every transaction visible to your operations team.
Control hotspot, PPPoE, and static services in one place
Support mixed network models without switching between fragmented tools, handwritten records, or spreadsheets.
See traffic, payments, and account health in real time
Give administrators a clearer signal for usage patterns, collections performance, and support issues before they escalate.
How it works
A simple flow that is easy for potential clients to understand.
We made the message clearer for buyers: Muatim Billing helps you collect, activate, and monitor without the usual manual complexity.
Connect your billing operations
Set up your preferred package, connect your payment flow, and align the system to hotspot, PPPoE, static, or mixed ISP services.
Automate collection and service actions
Let the platform send reminders, process payments, and trigger reconnection or service continuity actions with less manual work.
Monitor performance and support customers faster
Track transactions, client activity, and network-facing metrics so your team can respond with more confidence and less delay.
Pricing
Flexible packages that keep your current pricing intact.
Your pricing structure stays the same. Plans with PPPoE or static users include 50 users at the base rate, then add Ksh 20 per extra user.
This section now explains the packages more clearly so prospective clients can compare what fits their subscriber model without confusion.
Starter
Hotspot Plan
Ideal for hotspot-focused providers that need reliable automation and clear visibility.
- Supports up to 100 unique clients
- Automatic MAC-based connections
- Integrated with major banks
- Mpesa till and paybill for easy payments
- SMS alerts for connection status
- Data usage monitoring and real-time updates
- Payment analytics for revenue insights
From
Ksh 1000/mo
Core
PPPOE & Static Plan
For providers managing recurring subscribers that need dependable billing and service continuity.
- Automated reconnection for uninterrupted service
- Mpesa-integrated payments
- SMS reminders for due dates and recharges
- Data usage monitoring for bandwidth tracking
- Realtime data usage with live updates
- Payment analytics for revenue insights
From
Ksh 2500/mo
Growth
Hotspot / PPPOE Plan
Best for hybrid operations serving hotspot and subscriber-based connections together.
- Supports up to 100 unique hotspot users
- Supports up to 50 unique PPPOE users
- Mpesa-integrated payments
- SMS alerts for connection status
- Data usage monitoring for bandwidth tracking
- Realtime data usage with live updates
- Payment analytics for revenue insights
From
Ksh 2000/mo
Advanced
PPPOE, Static & Hotspot Plan
A full-stack package for providers running multiple access models on one billing backbone.
- Fully automated billing and connectivity
- Mpesa payment integration
- Comprehensive SMS alert system
- Data usage monitoring for bandwidth tracking
- Realtime data usage with live updates
- Payment analytics for revenue insights
From
Ksh 3000/mo
Features
Operational visibility that looks as good as it works.
These workflows give finance, support, and network teams a shared source of truth that is easier to explain during sales conversations.
Traffic intelligence
Live
Monitor traffic
- Scan router traffic every minute for real-time data
- Graphical display of traffic flow for faster analysis
- Identify usage patterns to optimize network performance
Commercial control
Synced
Transactions tracking
- Manage the business from any device, anywhere
- Auto-generate invoices and bills
- Track online payments and income or expenses
- Eliminate manual token systems
Revenue automation
Secure
Automatic payments
- Mpesa-integrated wallet for each client
- Automatic transaction processing
- Trace payments from Mpesa, cash, or manual entries
Subscriber management
Active
Manage hotspot users
- Automatic connectivity upon payment
- Seamless user management through the system
- Real-time hotspot user status updates
FAQ
Answers that help potential clients understand the offer quickly.
Who is Muatim Billing built for?
Muatim Billing is built for internet service providers managing hotspot users, PPPoE subscribers, static clients, or a combination of all three.
What business problems does it solve?
It helps reduce delayed collections, manual service follow-up, disconnected customer records, and poor visibility across billing and network operations.
Can it support growth?
Yes. The packages are structured to support growing subscriber bases while keeping billing, reminders, payments, and service continuity organized.
How do clients get started?
They can contact Muatim Billing on WhatsApp or by phone to discuss their deployment model, required package, and setup needs.
Contact
Phone
0100903897
Location
Support focus
Ready to modernize your ISP operations?
Speak with Muatim Billing about the package that fits your network model and subscriber volume. We can walk through hotspot, PPPoE, static, or mixed deployments.
1 Sunrise Street, Ruiru, Kenya
Billing automation, payments, and service continuity