P
PPPoE billing
Recharge users, sync MikroTik secrets, manage profiles, track expiry and restore service after payment.
For MikroTik ISPs, WISPs and hotspot operators
Automate ISP billing, recharges and customer reminders from one dashboard.
MUATIM connects your MikroTik routers, M-Pesa collections, WhatsApp notices, hotspot vouchers, PPPoE users, static clients and reports into one practical operations system.
- M-Pesa STK Push and payment tracking
- Hotspot, PPPoE and Static customer billing
- WhatsApp, SMS and PDF bill delivery
- Router online/offline monitoring
Hotspot
PPPoE
Static IP
MikroTik API
Kenya M-Pesa
3 access typesHotspot, PPPoE and Static
1 dashboardBilling, routers and reports
M-Pesa readySTK push and callbacks
Fast setupTenant and router onboarding
Real product view
Your team sees income, customers and router health without jumping between tools.
MUATIM is built for daily ISP work: checking payments, reconnecting paid customers, seeing offline routers, finding expired clients and sending reminders before revenue is lost.
What you can automate
Built around the jobs an ISP repeats every day.
The landing page should sell what matters: fewer manual recharges, fewer missed payments and faster support decisions.
H
Hotspot operations
Create vouchers, manage MAC-bound customers, monitor payments and serve router login pages with tenant plans.
S
Static customers
Assign static IPs, manage queues, preserve expiry and handle expired static users with controlled access.
M
M-Pesa automation
Accept STK Push payments, receive callbacks, record transactions and update customer status automatically.
W
WhatsApp and SMS
Send due reminders, monthly bills, receipts, router alerts and executive reports through connected channels.
R
Router monitoring
See online and offline routers, track last seen time and reduce guesswork when customers report outages.
How MUATIM works
From customer payment to service restoration.
Customer pays
Send a payment link or STK Push request from the customer flow.
Callback arrives
MUATIM records the M-Pesa response, transaction and recharge history.
Router updates
The correct MikroTik profile, hotspot user, queue or customer state is applied.
Reports stay clean
Finance and operations see active users, expired users, churn and income movement.
Customer lifecycle
Know who is active, expired, paid, unpaid, online and offline.
MUATIM helps your staff move faster: open a customer, see plan, expiry, payment records, router, service type and what action should happen next.
- Customer view for support teams
- Activation and recharge reports
- Monthly bills and PDF receipts
- Hotspot data and PPPoE workflows
Simple starting packages
Start small, then scale as your customer base grows.
Final pricing depends on your number of customers, service types and integrations. These packages make the first conversation easy.
Hotspot Only 100
Ksh 2,000 / month
For hotspot operators who need vouchers, payment tracking and reports.
- 100 unique hotspot devices
- Voucher and plan workflows
- WhatsApp, SMS and email notifications
PPPoE / Static 50
Ksh 5,000 / month
For ISPs billing monthly PPPoE or static customers.
- First 50 PPPoE or Static customers
- M-Pesa, reports and reminders
- Router-linked service actions
Hotspot + PPPoE + Static
From Ksh 6,000 / month
For ISPs running mixed access models with one operations backbone.
- Multi-service workflows
- PDF bills and receipts
- Ksh 25 per extra PPPoE/Static user
Common questions
What prospects need to know before booking.
This section reduces friction before a lead submits the form or sends a WhatsApp message.
Does MUATIM work with MikroTik?
Yes. MUATIM is built around MikroTik workflows including hotspot users, PPPoE secrets, static queues, plans and router monitoring.
Can customers pay through M-Pesa?
Yes. MUATIM supports M-Pesa STK Push and callback-driven payment updates for automated billing and recharge flows.
Can it send WhatsApp reminders?
Yes. MUATIM can send reminders, bills, reports and receipts through connected WhatsApp, SMS and email channels.
Do you help with setup?
Yes. Router, tenant, packages, customer migration and payment setup can be handled during onboarding.