WhatsApp Notices
3,248
Network Operations + Billing + Collections
Complete ISP platform to manage network operations simply.
MUATIM helps ISPs run hotspot, PPPoE, and static services with real-time network visibility, customer lifecycle management, automated communication, and payment workflows.
- Network monitoring, router status tracking, and outage visibility
- Hotspot, PPPoE, and Static subscriber and plan management
- WhatsApp, SMS, Email notifications plus PDF invoices and receipts
- Automated payment links to Bank Paybill, Till, and supported gateways
- API-based architecture for integrations and automation
Unified NotificationsOne trigger sends WhatsApp, SMS and Email reminders.
Auto PDF BillingGenerate and dispatch branded monthly PDFs without manual export.
Bank / Till Payment LinksClients tap one link and complete payments faster.
MUATIM Operations Graph
LIVE METRICS
PDF Bills Sent
1,804
Paid via Links
Ksh 2.6M
Collection Velocity (7 days)
Real Product Snapshot
See the MUATIM ISP Billing System before you request a demo
This is the actual dashboard style clients use in guided demos and live rollouts, covering billing, subscribers, router visibility, and daily operational checks from one screen.
Core Services
What MUATIM helps your ISP manage daily
Network Operations
- Router uptime and downtime visibility
- Router Offline instant message alerts for quick action
- Instant Main Router ON message when service is back online
Subscriber Management
- Hotspot, PPPoE and Static workflows
- Plan assignment, renewals, and voucher tools
- Customer account lifecycle control
Communication Automation
- WhatsApp, SMS, and Email notification engine
- Expiry, due-date, and suspension reminders
- Automatic PDF bill and receipt delivery
- Offline and back-online service alert messaging
Payments and Collections
- Automated payment links for monthly clients
- Bank Paybill, Till, and gateway integrations
- Collections tracking and reconciliation reports
Platform Features
Built for complete ISP service delivery, not billing only
Router and Service Visibility
Track network state, trigger instant offline alerts, and send immediate main-router back-online messages to operations teams.
Customer and Package Control
Manage users, plans, vouchers, and renewals across hotspot, PPPoE, and static service models.
WhatsApp / SMS / Email Automation
Deliver reminders plus instant router offline and back-online notices automatically via your preferred communication channels.
PDF Billing and Receipts
Generate professional invoice PDFs and receipts and send them directly to customers.
Automated Payment Journeys
Embed payment links for bank or till collections and reduce manual payment follow-ups.
API-based Integrations
Integrate third-party systems and automate workflows through APIs and webhooks.
How It Works
Bill, notify, collect and confirm
01
Generate Bill
System prepares amount, period and client billing data.
02
Send Notice + PDF
Bill notice and PDF go to WhatsApp, SMS and Email channels.
03
Customer Pays
Customer taps automated payment link and pays quickly.
04
Status Updated
Payment status is tracked for operational follow-up and service actions.
Connect. Earn. Expand.
API Engine for ISP billing, messaging and collections
Inspired by modern ISP SaaS layouts, this section highlights what MUATIM already delivers: communication automation, payment orchestration, and business visibility without relying on legacy RADIUS-only billing flow.
WhatsApp + PDF Notices
Auto-send due reminders, suspension alerts, and PDF invoices to the channels customers actually read.
Automated Payment Collection
Share secure bank paybill and till-based payment links for monthly clients and confirm status in real time.
Real-Time Insights
Track revenue movement, overdue balances, payment success rates, and customer actions from one dashboard.
Customer Self-Service
Customers can check bills, download invoices, and complete payments from guided flows with fewer support tickets.
Multi-Service Operations
Manage Hotspot, PPPoE, and Static customers with one workflow for billing, reminders, and reconciliation.
API Integrations
Hook into payment gateways, messaging providers, and onboarding processes through API/webhook integrations.
Benchmark figures are marketing reference data adapted from public competitor showcase pages.
Pricing
Packages are visible by service type
Choose the package family your ISP needs. Hotspot Only 100 starts at Ksh 2,000, while Hotspot 100 + Static 50 starts at Ksh 4,000.
Hotspot Only 100
Starter package for hotspot-only operations.
Ksh 2,000/ month
- Includes 100 unique hotspot devices
- Hotspot-only package
- WhatsApp, SMS, and email notifications
- Payment tracking, reports, and voucher workflows
Hotspot 100 + Static 50
Starter combo package for hotspot and static customers.
Ksh 4,000/ month
- Includes 100 unique hotspot devices
- Includes 50 static users
- Automated bill and reminder flows
- Router-linked analytics and reporting
PPPoE / Static 50
Monthly customer billing with reconnection flow, receipts, and collections visibility.
Ksh 5,000/ month
- Includes first 50 PPPoE or Static users
- Combination baseline remains 100 unique hotspot devices + 50 static users
- Monthly bills, receipts, and reminders
- Payment status tracking and reactivation support
- Balance and due-date visibility
Extra Users
Keep the same base package and scale cleanly as your subscriber base grows.
Ksh 25/ extra user
- Applies after the first 50 users
- Supports PPPoE and Static billing growth
- No change to your current service pricing
- Cleaner forecasting for monthly ops
Hotspot + Static Starter
Starter combo package with hotspot and static service operations in one workflow.
From Ksh 4,000/ month
- Starter baseline: 100 unique hotspot devices + 50 static users
- Unified notifications and collections view
- Real-time dashboards and usage snapshots
- Other combinations also start from this same baseline
Hotspot + PPPoE + Static
For mature ISPs running all three access models with one billing backbone.
From Ksh 6,000/ month
- Mixed-access operations in one place
- Bill PDF, payment link, and receipt workflows
- Cleaner support and finance coordination
If your setup is more specific, MUATIM can still align the package to your current billing model without changing your customer-facing prices.
Industry Snapshot + Demo Data
Benchmark-style metrics plus sample network monitoring data
Active Client Benchmark
1.2K
Reference metric inspired by public WISP showcase data.
Uptime Benchmark
99.9%
Reliability target for billing and automation stack.
Support Coverage
24/7
Continuous response expectation for ISP operations.
Workflow Gain
+25%
Performance benchmark from automation-led processes.
Router Monitor (Dummy Data)
Demo Snapshot
| Router | Status | Uptime | Downtime | Online % | Data |
|---|---|---|---|---|---|
| NAIROBI-CORE | Online | 23h 58m | 1m 28s | 99.9% | 27.58 GB |
| NAIROBI-EDGE | Offline | 29m 55s | 23h 30m 5s | 2.1% | 382.86 MB |
| NAIROBI-HOTSPOT | Online | 1d 0h 0m | 0s | 100% | 9.59 GB |
Guided Demo
Launch a live walkthrough
Fill this form and open your guided MUATIM demo instantly. Demo includes sample data consumption and router monitor values for presentation.
Contact
Need this live for your ISP?
We can onboard your billing, notification and payment-link workflows fast.