Billing and plans
Manage recurring services, packages, balances, invoices and customer status.
Live productISP technology / SaaS
MUA-BILLING
Billing, payments, customer lifecycle and network operations software built for internet service providers.
The problem
Running an ISP should not mean reconciling customers, M-Pesa payments and routers by hand.
MUA-BILLING connects the commercial and network sides of service delivery so operators can see what happened, act faster and keep a traceable record.
What MUA-BILLING connects
One operating view across the customer lifecycle.
Designed around the daily work of billing, payment confirmation, activation, support and network visibility.
M-Pesa payments
Trace STK and manual transactions from request through confirmation and recharge.
Customer lifecycle
Move from onboarding to renewal, reminders, suspension and reconnection with a visible history.
Network operations
Work with MikroTik routers, PPPoE, static and hotspot services from the same operational context.
Notifications
Coordinate SMS, WhatsApp and email communication around service events.
Operational audit
See the events behind payments, activations and support decisions instead of relying on guesswork.
Built from operations
Designed around what happens after the button is clicked.
MUA-BILLING focuses on the difficult middle: confirming money, matching the right customer, reaching the right router and proving the service action completed.
For ISPs